CALL MANAGER REPORTING TOOL (CCMRT)

For Cisco Unified Communication Manager

The tool is designed to help Call Manager administrators with capturing system status for various device types or End Users and easily compare the results. CCMRT allows system administrators to search for snapshots taken at specific times to identify changes in device configuration, registration status or track for added/deleted users

CUCM versions

  • CUCM main releases currently supported – 10.5 to 12.5. Engineering Specials (ES) and Service Updates (SU) for the versions mentioned should also be compatible, however we encourage all clients to test system compatibility using trial license before purchasing this program.

Computer requirements

  • Windows 7, 8, 10 – 64-bit

License

Various license types are available, depending on the number of devices configured in CUCM cluster you are connecting to;

  • Trial – unlimited number of devices, free for 10 days
  • Small cluster with less than 5000 devices configured, permanent
  • Unlimited – more than 5000 devices configured, permanent

For additional information and to purchase licenses please visit https://www.awnmtech.com/ccmrt-order-now/

Connecting to CUCM cluster

Application or End user must be configured on CUCM and have the following Roles assigned:

11.5-12.5
  • Standard AXL API Users
  • Standard AXL Read Only API Access
  • Standard CCM Admin Users
  • Standard CCMADMIN Administration (Cisco Call Manager Administration)
  • Standard CCMADMIN Read Only (Cisco Call Manager Administration)
  • Standard CUReporting (Cisco Unified Reporting)
  • Standard RealtimeAndTraceCollection
  • Standard SERVICEABILITY
  • Standard SERVICEABILITY Administration (Cisco Call Manager Administration)
  • Standard SERVICEABILITY Read Only (Cisco Call Manager Serviceability)
10.X, 11.0
  • Standard AXL API Access
  • Standard CCM Admin Users
  • Standard CCMADMIN Administration (Cisco Call Manager Administration)
  • Standard CCMADMIN Read Only (Cisco Call Manager Administration)
  • Standard CUReporting
  • Standard RealtimeAndTraceCollection
  • Standard SERVICEABILITY
  • Standard SERVICEABILITY Administration
  • Standard SERVICEABILITY Read Only (Cisco Call Manager Serviceability)